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Telephone Answering Service
Are you looking for a full time quality telephone answering service?
We can answer calls that might otherwise be missed. Would you like to improve your availability and customer satisfaction with longer opening hours? Our call centre provides 24 Hour Cover - 365 days a year.
All Inbound & outbound calls are dealt with in your company's name. Every call is answered as if it was yours - warm, polite & professional. You can divert your calls from office/mobile phones direct to our lines via our specialist software.
By outsourcing to us our quality call answering service will help you save time and money and will benefit your business in the long run.
Examples of telephone answering cover we provide are:
- 24 Hour Cover - 365 days a year.
- Office Hours Cover - We answer your calls & take messages from 9:00 to 17:00.
- Lunchtime Cover Only - 13.00 or 14.00, or anytime that suits you.
- After Hours Emergency Support - 17.00 to 9.00am, in addition to weekend support
- Short Term Cover - Holidays/Sickness Cover
- Call Overflow - Assisting you with a high volume of calls
- Outbound Campaigns - Performing market research, requesting feedback, etc
You can also use any combination of the above methods depending on your needs.
Want to know more? Contact us
