Australia Professional Telephone Answering Services

AUSTRALIA VIRTUAL RECEPTIONIST SERVICE

Australia Virtual Receptionist
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Australia Virtual Receptionist

Let us handle your Australia virtual receptionist needs so you can focus on your business. Our Australia Live Phone Answering Services are designed to save you money and offer you quality.

Virtual Receptionists Australia

Give your business a polished, trustworthy first impression—every single time. Our Australia Virtual Receptionist Service delivers professional live answering support designed to help Australian businesses capture more leads, eliminate missed calls, and improve customer satisfaction. Whether you’re a law firm, medical practice, contractor, startup, or national enterprise, our virtual receptionists ensure your callers always reach a real, friendly, trained professional.

Virtual Receptionist Services for Australia

Why Our Virtual Receptionist Service Dominates the Australian Market

 

✔ 24/7 Live Answering That Never Misses a Call

Customers hate voicemail. With us, you never miss a single lead—day, night, weekends, holidays. We answer every call FAST and professionally.

 

✔ Customized Call Handling That Makes You Look Bigger

We follow your script, your tone, your instructions—making your business look larger, sharper, and more reliable than the competition.

 

✔ Lead Capture That Actually Converts

Our receptionists don’t just answer calls—they capture, qualify, and warm your leads so you close more deals with zero effort.

 

✔ Appointment Scheduling That Fills Your Calendar

Forget back-and-forth. We plug into your booking system and keep your calendar full.

 

✔ A Full Receptionist Team for the Price of a Coffee a Day

No salaries. No benefits. No sick days. We are just a powerhouse team that works nonstop to keep your business running and revenue flowing.

Affordable virtual receptionist services

up To

8hr

Per package

What We Do

We provide your business a reliable Australia Virtual Receptionist.

Professional

Our Australia Virtual Receptionist are very professional and experienced and able to handle various situations as needed. We make time to train in ways to serve each client's unique needs.

Flexible

We know each business comes with its unique needs and thus our Live Answering Service is designed to be flexible enough to accommodate various needs.

Cloud Services

Our experienced Virtual Receptionists use our cloud -based Australia Live telephone answering platform designed specifically for professional phone answering services.

Virtual Receptionist Australia

Australia Virtual Receptionist Prices

STARTER PACKAGE

55

Per Month

    • 150 minutes inbound minutes
      All calls answered professionally in your name
    •  
    • Message taking and forwarding to you by email
    •  
    • Additional Incoming calls charged at 0.39 AUD per minute
    •  
    • Additional phone number charged extra at AUD 3.80 per month
    •  
    • Call transfers are charged per minute depending on the destination
    •  
    • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
    •  
    • You may transfer your existing number to us
    •  
    • Calendar Management/Appointment Booking at 35.00 AUD/month
    •  
    • Call Recording charged at AUD 23.00 per month
    •  
    • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
    •  
    • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
    •  
    • "Prices are valid for 8-hour shifts from Monday to Friday per Language "

PROFESSIONAL PACKAGE

142

Per Month
  • 400 minutes inbound minutes
    All calls answered professionally in your name
  •  
  • Message taking and forwarding to you by email
  •  
  • Additional Incoming calls charged at 0.39 AUD per minute
  •  
  • Additional phone number charged extra at AUD 3.80 per month
  •  
  • Call transfers are charged per minute depending on the destination
  •  
  • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination 
  •  
  • You may transfer your existing number to us
  •  
  • Calendar Management/Appointment Booking at 35.00 AUD/month
  •  
  • Call Recording charged at AUD 23.00 per month
  •  
  • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
  •  
  • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
  •  
  • "Prices are valid for 8-hour shifts from Monday to Friday per Language "
POPULAR

CORPORATE PACKAGE

704

Per Month
  • 2000 minutes inbound minutes
    All calls answered professionally in your name
  •  
  • Message taking and forwarding to you by email
  •  
  • Additional Incoming calls charged at 0.39 AUD per minute
  •  
  • Additional phone number charged extra at AUD 3.80 per month
  •  
  • Call transfers are charged per minute depending on the destination
  •  
  • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
  •  
  • You may transfer your existing number to us
  •  
  • Calendar Management/Appointment Booking at 35.00 AUD/month
  •  
  • Call Recording charged at AUD 23.00 per month
  •  
  • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
  •  
  • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
  •  
  • "Prices are valid for 8-hour shifts from Monday to Friday per Language "

Frequently Asked Questions

A virtual receptionist service provides professional phone answering on behalf of your business. Calls are answered in your company’s name, messages are relayed, and calls can be forwarded or scheduled — just like having an in-office receptionist, without the cost of full-time staff.

Once you sign up, you can use a dedicated Australia local number or forward your existing number to us. Our trained receptionists answer calls per your instructions, take messages, forward urgent calls, and handle appointment bookings wherever needed

Yes — you can either use the local Australia number we assign or forward your current business number to our service so all calls are answered professionally. Being a telecom company, we can also move your existing number to us. We can also issue numbers from a number of countries abroad as well. 

Plans are typically month-to-month so you can adjust or cancel as your business needs change.

AstraQom offers multi-lingual receptionists, including English, Arabic, French, and Spanish — ideal for Australia’s diverse business community.

Yes, calendar management and appointment booking are available as add-on services to ensure your calls are handled efficiently and clients are scheduled correctly.

Yes, calls can be answered outside typical business hours to ensure you never miss an opportunity — with after-hours support options available. A typical package is for 8h.

Messages can be forwarded to you via email or SMS instantly so you stay informed wherever you are.

We can build a custom package just for your specific needs. Talk to us!

Order now or ask us any questions about our Australia Virtual Receptionists Service

    Don't hesitate to contact us

    Call Us

    +1.307.509.5774

    Write to us

    sales@astraqom.com

    Office hours

    Mon-Fri 24hrs

    Testimonial from Kinisi Global

    A convenient relationship

    Kinisi Global is a multinational brand serving the needs of clients in 18 countries across various time-zones.

    AstraQom Virtual Assistant services allow us to cater to the needs of our clients round the clock and in multiple languages. A totally convenient relationship.

    Michael M. Yates
    Senior Manager

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    AstraQom Australia

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