Live Telephone Answering Service for Melbourne
Let us handle your Melbourne virtual receptionist needs so you can focus on your business.
Virtual Receptionists Melbourne
Give your business a polished, trustworthy first impression—every single time. Our Melbourne Virtual Receptionist Service delivers professional, bilingual (English/French) live answering support designed to help Melbourne businesses capture more leads, eliminate missed calls, and improve customer satisfaction. Whether you’re a law firm, medical practice, contractor, startup, or national enterprise, our virtual receptionists ensure your callers always reach a real, friendly, trained professional.
Virtual Receptionist Services for Melbourne
Why Our Virtual Receptionist Service Dominates the Australian Market
✔ 24/7 Live Answering That Never Misses a Call
Customers hate voicemail. With us, you never miss a single lead—day, night, weekends, holidays. We answer every call FAST and professionally.
✔ Customized Call Handling That Makes You Look Bigger
We follow your script, your tone, your instructions—making your business look larger, sharper, and more reliable than the competition.
✔ Lead Capture That Actually Converts
Our receptionists don’t just answer calls—they capture, qualify, and warm your leads so you close more deals with zero effort.
✔ Appointment Scheduling That Fills Your Calendar
Forget back-and-forth. We plug into your booking system and keep your calendar full.
✔ A Full Receptionist Team for the Price of a Coffee a Day
No salaries. No benefits. No sick days. We are a powerhouse team that works nonstop to keep your business running and revenue flowing.
✔ 24/7 Live Answering That Never Misses a Call
Customers hate voicemail. With us, you never miss a single lead—day, night, weekends, holidays. We answer every call FAST and professionally.
✔ Customized Call Handling That Makes You Look Bigger
We follow your script, your tone, your instructions—making your business look larger, sharper, and more reliable than the competition.
✔ Lead Capture That Actually Converts
Our receptionists don’t just answer calls—they capture, qualify, and warm your leads so you close more deals with zero effort.
✔ Appointment Scheduling That Fills Your Calendar
Forget back-and-forth. We plug into your booking system and keep your calendar full.
✔ A Full Receptionist Team for the Price of a Coffee a Day
No salaries. No benefits. No sick days. We are a powerhouse team that works nonstop to keep your business running and revenue flowing.
up To
8hr
Per package
What We Do
We provide your business a reliable Melbourne Virtual Receptionist.
Professional
Our Melbourne Virtual Receptionist are very professional and experienced and able to handle various situations as needed. We make time to train in ways to serve each client's unique needs.
Flexible
We know each business comes with its unique needs and thus our Live Answering Service is designed to be flexible enough to accommodate various needs.
Cloud Services
Our experienced Virtual Receptionists use our cloud -based Melbourne Live telephone answering platform designed specifically for professional phone answering services.
Virtual Receptionist Melbourne
Melbourne Virtual Receptionist Prices
MESSAGE TAKER
55
Per Month
- 150 minutes inbound minutes
All calls answered professionally in your name - Message taking and forwarding to you by email
- Additional Incoming calls charged at 0.39 AUD per minute
- Additional phone number charged extra at AUD 3.80 per month
- Call transfers are charged per minute depending on the destination
- Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
- You may transfer your existing number to us
- Calendar Management/Appointment Booking at 35.00 AUD/month
- Call Recording charged at AUD 23.00 per month
- Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
- Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
- "Prices are valid for 8-hour shifts from Monday to Friday per Language "
- 150 minutes inbound minutes
RECEPTIONIST
142
Per Month
- 400 minutes inbound minutes
All calls answered professionally in your name - Message taking and forwarding to you by email
- Additional Incoming calls charged at 0.39 AUD per minute
- Additional phone number charged extra at AUD 3.80 per month
- Call transfers are charged per minute depending on the destination
- Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
- You may transfer your existing number to us
- Calendar Management/Appointment Booking at 35.00 AUD/month
- Call Recording charged at AUD 23.00 per month
- Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
- Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
- "Prices are valid for 8-hour shifts from Monday to Friday per Language "
ASSISTANT
704
Per Month
- 2000 minutes inbound minutes
All calls answered professionally in your name - Message taking and forwarding to you by email
- Additional Incoming calls charged at 0.39 AUD per minute
- Additional phone number charged extra at AUD 3.80 per month
- Call transfers are charged per minute depending on the destination
- Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
- You may transfer your existing number to us
- Calendar Management/Appointment Booking at 35.00 AUD/month
- Call Recording charged at AUD 23.00 per month
- Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
- Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
- "Prices are valid for 8-hour shifts from Monday to Friday per Language "
Frequently Asked Questions
A virtual receptionist service provides professional phone answering on behalf of your business. Calls are answered in your company’s name, messages are relayed, and calls can be forwarded or scheduled — just like having an in-office receptionist, without the cost of full-time staff.
Once you sign up, you can use a dedicated Melbourne local number or forward your existing number to us. Our trained receptionists answer calls per your instructions, take messages, forward urgent calls, and handle appointment bookings wherever needed
Yes — you can either use the local Melbourne number we assign or forward your current business number to our service so all calls are answered professionally. Being a telecom company, we can also move your existing number to us.
Plans are typically month-to-month so you can adjust or cancel as your business needs change.
AstraQom offers multi-lingual receptionists, including English, Arabic, French, and Spanish — ideal for Melbourne’s diverse business community.
Yes, calendar management and appointment booking are available as add-on services to ensure your calls are handled efficiently and clients are scheduled correctly.
Yes, calls can be answered outside typical business hours to ensure you never miss an opportunity — with after-hours support options available. A typical package is for 8h.
Messages can be forwarded to you via email or SMS instantly so you stay informed wherever you are.
We can build a custom package just for your specific needs. Talk to us!
Order now or ask us any questions about our Melbourne Virtual Receptionists Service
Don't hesitate to contact us
+1.307.509.5774
sales@astraqom.com
Mon-Fri 24hrs
Our Testimonial
What our client’s say about us
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Consectetur adipisicing elit, sed do eiusmod incididunt labore et dolore magna.
Michael M. Yates
Senior Manager
Our Testimonial
What our client’s say about us
Sed ut perspiciatis unde omnis istenatus error sit voluptatem accusant doloremque laudantium totam rem aperiam eaque ipsa quae abillo
Consectetur adipisicing elit, sed do eiusmod incididunt labore et dolore magna.
Michael M. Yates
Senior ManagerSign up for latest deals from AstraQom
AstraQom Melbourne
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