AstraQom — global business telecom, home
Vienna
· Austria

Contact Center (CCaaS) — Vienna

Turn every interaction into a sales or service win.

+43 1

Open a Vienna line without opening a Vienna office: numbers, trunks and hosted extensions are delivered over the internet and managed from a single portal. As the capital of Austria, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Austria

Our Austria coverage goes beyond Vienna — +43 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Vienna?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Vienna, Austria, with local +43 1 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Vienna?+

A standard install in Vienna goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +43 1 numbers?+

Yes. We port your existing Vienna numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Vienna?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.