AstraQom — global business telecom, home
Mechelen
· Belgium

Contact Center (CCaaS) — Mechelen

Turn every interaction into a sales or service win.

+32 15

From a single extension to a full contact centre, Mechelen voice services scale on demand — you add seats and numbers in the portal and they are live the same day.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Belgium

Our Belgium coverage goes beyond Mechelen — +32 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Mechelen?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Mechelen, Belgium, with local +32 15 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Mechelen?+

A standard install in Mechelen goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +32 15 numbers?+

Yes. We port your existing Mechelen numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Mechelen?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.