AstraQom — global business telecom, home
Belo Horizonte Mobile
· Brazil

Contact Center (CCaaS) — Belo Horizonte Mobile

Turn every interaction into a sales or service win.

+55 319

From a single extension to a full contact centre, Belo Horizonte Mobile voice services scale on demand — you add seats and numbers in the portal and they are live the same day.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Brazil

Our Brazil coverage goes beyond Belo Horizonte Mobile — +55 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Belo Horizonte Mobile?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Belo Horizonte Mobile, Brazil, with local +55 319 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Belo Horizonte Mobile?+

A standard install in Belo Horizonte Mobile goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +55 319 numbers?+

Yes. We port your existing Belo Horizonte Mobile numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Belo Horizonte Mobile?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.