How long does it take to activate Unified Communications (UCaaS) in Canada?

With complete KYC documents on file, activation typically takes 3–7 business days. Porting existing numbers can extend this slightly.

Can I keep my existing +1 numbers?

Yes. Number porting is fully supported and managed by our team in coordination with your current carrier.

Is the service compliant with CRTC?

Yes. We work exclusively with carriers licensed by CRTC and handle all compliance paperwork on your behalf.

What are the payment options?

Card, bank transfer (SEPA/SWIFT), and monthly net-15/30 invoicing for enterprise accounts after verification.

Guide · Canada

Unified Communications (UCaaS) in Canada: 2026 Buyer's Guide

Everything a business operating in Canada needs to know about unified communications (ucaas) in 2026 — number ranges, regulator requirements, pricing benchmarks, and how to get up and running on a +1 presence in days, not months.

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Why Canada?

Canada is a high-priority market in North America, billed locally in Canadian Dollar (CAD) and served in English, French. Customers expect a local number, local-hours response, and pricing they can recognise — and that's what this stack delivers.

How it works

Unified Communications (UCaaS) from AstraQom is delivered as a managed service. We provision numbers and capacity on licensed local carriers, terminate calls on our redundant SIP infrastructure, and route them to your team via softphone apps, hardphones or your existing PBX. You get a single bill, a single SLA, and a single dashboard. Bring every channel of business communication into a single secure platform. HD voice, video conferencing, team messaging, screen share and file collaboration — across desktop, mobile and web.

What's included

HD voice + video meetings up to 100 participants
Persistent team chat and channels
Screen share, file share, recording
Microsoft 365 + Google Workspace integration
Single sign-on (SSO) and MFA
Centralized admin and analytics

Pricing

Pricing is published in local currency wherever possible, with transparent per-minute, per-channel, or per-user rates. See live plans for Canada below — most businesses bundle the service with a local number for the best per-unit economics.

Regulator & compliance

Service is delivered in compliance with CRTC, the telecommunications regulator in Canada. KYC documents are collected once during onboarding and stored on our file for the duration of the service.

Frequently asked questions

How long does it take to activate Unified Communications (UCaaS) in Canada?: With complete KYC documents on file, activation typically takes 3–7 business days. Porting existing numbers can extend this slightly.
Can I keep my existing +1 numbers?: Yes. Number porting is fully supported and managed by our team in coordination with your current carrier.
Is the service compliant with CRTC?: Yes. We work exclusively with carriers licensed by CRTC and handle all compliance paperwork on your behalf.
What are the payment options?: Card, bank transfer (SEPA/SWIFT), and monthly net-15/30 invoicing for enterprise accounts after verification.

Ready to launch Unified Communications (UCaaS) in Canada?

We'll scope the deployment, confirm regulator paperwork, and quote you in under 24 hours. No obligation.

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