AstraQom — global business telecom, home
Tbilisi
· Georgia

Contact Center (CCaaS) — Tbilisi

Turn every interaction into a sales or service win.

+995 32

Open a Tbilisi line without opening a Tbilisi office: numbers, trunks and hosted extensions are delivered over the internet and managed from a single portal. As the capital of Georgia, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Georgia

Our Georgia coverage goes beyond Tbilisi — +995 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Tbilisi?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Tbilisi, Georgia, with local +995 32 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Tbilisi?+

A standard install in Tbilisi goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +995 32 numbers?+

Yes. We port your existing Tbilisi numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Tbilisi?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.