AstraQom — global business telecom, home
Fermoy
· Ireland

Contact Center (CCaaS) — Fermoy

Turn every interaction into a sales or service win.

+353 25

A Fermoy number backed by redundant SIP routes means local credibility with none of the local hardware, contracts or site visits.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Ireland

Our Ireland coverage goes beyond Fermoy — +353 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Fermoy?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Fermoy, Ireland, with local +353 25 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Fermoy?+

A standard install in Fermoy goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +353 25 numbers?+

Yes. We port your existing Fermoy numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Fermoy?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.