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Trakai
· Lithuania

Contact Center (CCaaS) — Trakai

Turn every interaction into a sales or service win.

+370 528

Local +370 528 numbers let Trakai customers dial you as a neighbour, while calls route over carrier-grade paths to your team anywhere in the world.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Lithuania

Our Lithuania coverage goes beyond Trakai — +370 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Trakai?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Trakai, Lithuania, with local +370 528 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Trakai?+

A standard install in Trakai goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +370 528 numbers?+

Yes. We port your existing Trakai numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Trakai?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.