AstraQom — global business telecom, home
Ho Chi Minh
· Vietnam

Contact Center (CCaaS) — Ho Chi Minh

Turn every interaction into a sales or service win.

+84 28

Keep your existing carrier while you test: we can deliver Ho Chi Minh numbers alongside your current setup and port the rest once you are satisfied with call quality.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Vietnam

Our Vietnam coverage goes beyond Ho Chi Minh — +84 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Ho Chi Minh?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Ho Chi Minh, Vietnam, with local +84 28 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Ho Chi Minh?+

A standard install in Ho Chi Minh goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +84 28 numbers?+

Yes. We port your existing Ho Chi Minh numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Ho Chi Minh?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.