AstraQom — global business telecom, home
Canberra
· Australia

Contact Center (CCaaS) — Canberra

Turn every interaction into a sales or service win.

+61 251+61 26

Local +61 251 numbers let Canberra customers dial you as a neighbour, while calls route over carrier-grade paths to your team anywhere in the world. As the capital of Australia, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Australia

Our Australia coverage goes beyond Canberra — +61 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Canberra?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Canberra, Australia, with local +61 251, +61 26 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Canberra?+

A standard install in Canberra goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +61 251, +61 26 numbers?+

Yes. We port your existing Canberra numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Canberra?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.