AstraQom — global business telecom, home
Horsham
· Australia

Contact Center (CCaaS) — Horsham

Turn every interaction into a sales or service win.

+61 343

A Horsham number backed by redundant SIP routes means local credibility with none of the local hardware, contracts or site visits.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Australia

Our Australia coverage goes beyond Horsham — +61 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Horsham?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Horsham, Australia, with local +61 343 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Horsham?+

A standard install in Horsham goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +61 343 numbers?+

Yes. We port your existing Horsham numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Horsham?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.