AstraQom — global business telecom, home
Edmonton
· Canada

Contact Center (CCaaS) — Edmonton

Turn every interaction into a sales or service win.

+1 587+1 780

From a single extension to a full contact centre, Edmonton voice services scale on demand — you add seats and numbers in the portal and they are live the same day. Coverage in this area includes the 587, 780 prefixes.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Canada

Our Canada coverage goes beyond Edmonton — +1 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Edmonton?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Edmonton, Canada, with local +1 587, +1 780 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Edmonton?+

A standard install in Edmonton goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +1 587, +1 780 numbers?+

Yes. We port your existing Edmonton numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Edmonton?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.