Sales and support teams selling into Perth answer on a familiar +1 343 number, which lifts pickup rates against unknown international caller IDs. Coverage in this area includes the 343, 753 prefixes.
Contact Center (CCaaS)
Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.
- Omnichannel: voice, SMS, web chat, email
- Predictive, progressive and preview dialers
- Skills-based routing and queues
- Real-time wallboards + supervisor coaching
- AI transcription, sentiment and QA scoring
- Salesforce, HubSpot, Zendesk integration
