AstraQom — global business telecom, home
Santiago
· Chile

Contact Center (CCaaS) — Santiago

Turn every interaction into a sales or service win.

+56 2

Keep your existing carrier while you test: we can deliver Santiago numbers alongside your current setup and port the rest once you are satisfied with call quality. As the capital of Chile, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Chile

Our Chile coverage goes beyond Santiago — +56 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Santiago?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Santiago, Chile, with local +56 2 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Santiago?+

A standard install in Santiago goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +56 2 numbers?+

Yes. We port your existing Santiago numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Santiago?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.