AstraQom — global business telecom, home
Zagreb
· Croatia

Contact Center (CCaaS) — Zagreb

Turn every interaction into a sales or service win.

+385 1

Sales and support teams selling into Zagreb answer on a familiar +385 1 number, which lifts pickup rates against unknown international caller IDs. As the capital of Croatia, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Croatia

Our Croatia coverage goes beyond Zagreb — +385 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Zagreb?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Zagreb, Croatia, with local +385 1 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Zagreb?+

A standard install in Zagreb goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +385 1 numbers?+

Yes. We port your existing Zagreb numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Zagreb?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.