AstraQom — global business telecom, home
Santo Domingo
· Dominican Republic

Contact Center (CCaaS) — Santo Domingo

Turn every interaction into a sales or service win.

+1-809 829+1-809 849

Open a Santo Domingo line without opening a Santo Domingo office: numbers, trunks and hosted extensions are delivered over the internet and managed from a single portal. As the capital of Dominican Republic, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Dominican Republic

Our Dominican Republic coverage goes beyond Santo Domingo — +1-809 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Santo Domingo?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Santo Domingo, Dominican Republic, with local +1-809 829, +1-809 849 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Santo Domingo?+

A standard install in Santo Domingo goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +1-809 829, +1-809 849 numbers?+

Yes. We port your existing Santo Domingo numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Santo Domingo?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.