AstraQom — global business telecom, home
Soverato
· Italy

Contact Center (CCaaS) — Soverato

Turn every interaction into a sales or service win.

+39 0967

From a single extension to a full contact centre, Soverato voice services scale on demand — you add seats and numbers in the portal and they are live the same day.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Italy

Our Italy coverage goes beyond Soverato — +39 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Soverato?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Soverato, Italy, with local +39 0967 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Soverato?+

A standard install in Soverato goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +39 0967 numbers?+

Yes. We port your existing Soverato numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Soverato?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.