AstraQom — global business telecom, home
Tivoli
· Italy

Contact Center (CCaaS) — Tivoli

Turn every interaction into a sales or service win.

+39 0774

A Tivoli number backed by redundant SIP routes means local credibility with none of the local hardware, contracts or site visits.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Italy

Our Italy coverage goes beyond Tivoli — +39 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Tivoli?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Tivoli, Italy, with local +39 0774 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Tivoli?+

A standard install in Tivoli goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +39 0774 numbers?+

Yes. We port your existing Tivoli numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Tivoli?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.