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SIP trunking and Saudi business phone numbers (+966)

Connect your teams in Riyadh, Jeddah, Mecca, Medina and Dammam with +966 business numbers, SIP trunking, hosted PBX, contact centre and SD-WAN. One AstraQom contract, CITC-aware provisioning and 24/7 multilingual support.

Saudi Arabia · KSA

What Saudi businesses ask before switching to SIP

Straight answers on +966 numbering, CITC expectations, Arabic-ready support and what it costs to run business voice across Riyadh, Jeddah and the Eastern Province.

+966 numbers for Riyadh, Jeddah and Dammam

Get geographic +966 numbers mapped to the city your customers recognise, plus national and international DIDs on the same trunk. Numbers stay yours and port with you.

  • Riyadh (011), Jeddah/Mecca (012), Dammam & Eastern Province (013)
  • National, mobile-reach and international DIDs on one account
  • Bulk ranges for contact centres and outbound teams

CITC-aware provisioning and Vision 2030 readiness

We provision with Saudi regulatory expectations in mind: documented KYC on number assignment, in-Kingdom routing options for sensitive traffic, and clear records for audits during your digital-transformation programme.

  • Documented customer identity checks on every number order
  • Routing options that keep in-Kingdom traffic in-Kingdom
  • Call detail records and invoices you can hand to an auditor

Arabic and English support, GST-aligned hours

Support runs 24/7 with engineers reachable during Saudi business hours, including Sunday–Thursday working weeks and Ramadan schedules. Escalations go to a named engineer, not a queue.

  • Sunday–Thursday coverage aligned to the Saudi working week
  • Arabic and English tickets and calls
  • Named escalation contact on enterprise contracts

What SIP trunking costs in Saudi Arabia

Per-second billing, no minimum-term lock-in on standard trunks, and transparent per-minute rates to Saudi fixed and mobile. Concurrent-channel pricing scales with your contact centre, not with headcount guesses.

  • Per-second billing on Saudi fixed and mobile termination
  • Channel-based trunk pricing, burst capacity available
  • One invoice in SAR or USD across every site

Migrating from STC, Mobily or an on-prem PBX

Most Saudi migrations run in parallel: we deliver the trunk, you test, then cut over number ranges city by city. Hosted PBX, contact centre and SD-WAN can follow on the same contract once voice is stable.

  • Parallel run before any cutover, no service window surprises
  • Works with Asterisk, FreePBX, 3CX, Avaya, Cisco and Teams
  • Phased city-by-city porting for multi-site operations

Frequently asked questions

How fast can I get a +966 number in Riyadh, Jeddah or Dammam?+

Standard geographic +966 numbers are usually live within 24 hours of KYC documents being approved. Bulk ranges for contact centres take 2–5 business days depending on the city code (011 Riyadh, 012 Jeddah/Mecca, 013 Dammam and the Eastern Province).

Can I port my existing Saudi numbers from STC, Mobily or Zain?+

Yes. We port fixed and toll-free Saudi numbers from STC, Mobily, Zain and licensed resellers with no downtime, running the new trunk in parallel until you confirm cutover. Multi-site operations port city by city.

Is AstraQom's Saudi service CITC compliant?+

We provision with Saudi regulatory expectations in mind: documented KYC on every number assignment, in-Kingdom routing options for sensitive traffic, and call detail records plus invoices you can hand to an auditor.

How much does SIP trunking cost in Saudi Arabia?+

Trunks are priced per concurrent channel with per-second billing on Saudi fixed and mobile termination. There is no minimum term on standard trunks, burst capacity is available for peak seasons, and you receive one invoice in SAR or USD across all sites.

Do you support Arabic-language support and the Saudi working week?+

Yes. Tickets and calls are handled in Arabic and English, engineers are reachable during Sunday–Thursday Saudi business hours including Ramadan schedules, and enterprise contracts get a named escalation engineer instead of a queue.

Will it work with my existing PBX or Microsoft Teams?+

Our Saudi trunks are tested with Asterisk, FreePBX, 3CX, Avaya, Cisco and Microsoft Teams Direct Routing. If you have a legacy on-prem PBX we supply an SBC so you keep your handsets during migration.

How is call quality guaranteed for Saudi Arabia?+

Calls route over Tier-1 interconnects with geo-redundant SBCs and QoS-aware routing. We offer in-Kingdom routing options, 4G/5G failover and SD-WAN for sites that need guaranteed voice quality.

Other countries in the region

Ready to launch in Saudi Arabia?

Tell us where you operate and what you need. We'll come back with a tailored proposal within one business day.

Talk to a Saudi telecom specialist