AstraQom — global business telecom, home
Newcastle
· Australia

Virtual Receptionist — Newcastle

Real humans answering your phone, 24/7, in your brand voice.

+61 24+61 249

A Newcastle number backed by redundant SIP routes means local credibility with none of the local hardware, contracts or site visits. Coverage in this area includes the 24, 249 prefixes.

Virtual Receptionist

Never miss a sales call again. Our trained, multilingual agents answer in your business name, qualify leads, schedule appointments and route urgent calls — at a fraction of the cost of an in-house team.

  • 24/7 live answering by trained agents
  • English, French, Spanish (more on request)
  • Custom call scripts and screening rules
  • Appointment scheduling + CRM hand-off
  • After-hours and overflow coverage
  • Detailed call logs and recordings

Virtual Receptionist plans in Newcastle

Published pricing in AUD.

STARTER PACKAGE

A$55

Per Month

What's included

  • 150 minutes inbound minutes All calls answered professionally in your name
  • Message taking and forwarding to you by email
  • Additional Incoming calls charged at 0.39 AUD per minute
  • Additional phone number charged extra at AUD 3.80 per month
  • Call transfers are charged per minute depending on the destination
  • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
  • You may transfer your existing number to us
  • Calendar Management/Appointment Booking at 35.00 AUD/month
  • Call Recording charged at AUD 23.00 per month
  • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
  • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
  • "Prices are valid for 8-hour shifts from Monday to Friday per Language "
Choose this plan

PROFESSIONAL PACKAGE

A$142

Per Month

What's included

  • 400 minutes inbound minutes All calls answered professionally in your name
  • Message taking and forwarding to you by email
  • Additional Incoming calls charged at 0.39 AUD per minute
  • Additional phone number charged extra at AUD 3.80 per month
  • Call transfers are charged per minute depending on the destination
  • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
  • You may transfer your existing number to us
  • Calendar Management/Appointment Booking at 35.00 AUD/month
  • Call Recording charged at AUD 23.00 per month
  • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
  • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
  • "Prices are valid for 8-hour shifts from Monday to Friday per Language "
Choose this plan

CORPORATE PACKAGE

A$704

Per Month

What's included

  • 2000 minutes inbound minutes All calls answered professionally in your name
  • Message taking and forwarding to you by email
  • Additional Incoming calls charged at 0.39 AUD per minute
  • Additional phone number charged extra at AUD 3.80 per month
  • Call transfers are charged per minute depending on the destination
  • Calls backs to your clients at 0.28 AUD per call + the price of the call per minute depending on the destination
  • You may transfer your existing number to us
  • Calendar Management/Appointment Booking at 35.00 AUD/month
  • Call Recording charged at AUD 23.00 per month
  • Auto Attendant enables you to split calls in the case of different types, languages etc charged at 6.00 AUD per month
  • Free SIP Connection: Already have a PBX of your own or hosted with us or someone else? Send calls to our skilled contact center via SIP for no extra fee
  • "Prices are valid for 8-hour shifts from Monday to Friday per Language "
Choose this plan
Talk to sales View national pricing

More on business telecom in Australia

Our Australia coverage goes beyond Newcastle — +61 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Virtual Receptionist available in Newcastle?+

Yes. AstraQom delivers Virtual Receptionist to businesses in Newcastle, Australia, with local +61 24, +61 249 numbers and Tier-1 routes.

How quickly can Virtual Receptionist go live in Newcastle?+

A standard install in Newcastle goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +61 24, +61 249 numbers?+

Yes. We port your existing Newcastle numbers with zero downtime, usually within 2–4 weeks.

How is Virtual Receptionist billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Newcastle?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.