AstraQom — global business telecom, home
Prague
· Czech Republic

Contact Center (CCaaS) — Prague

Turn every interaction into a sales or service win.

+420 2

Keep your existing carrier while you test: we can deliver Prague numbers alongside your current setup and port the rest once you are satisfied with call quality. As the capital of Czech Republic, it is also where most regulatory and enterprise buyers sit.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Czech Republic

Our Czech Republic coverage goes beyond Prague — +420 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Prague?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Prague, Czech Republic, with local +420 2 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Prague?+

A standard install in Prague goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +420 2 numbers?+

Yes. We port your existing Prague numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Prague?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.