AstraQom — global business telecom, home
Unna
· Germany

Contact Center (CCaaS) — Unna

Turn every interaction into a sales or service win.

+49 2303

Keep your existing carrier while you test: we can deliver Unna numbers alongside your current setup and port the rest once you are satisfied with call quality.

Contact Center (CCaaS)

Cloud contact center that unifies inbound and outbound voice, SMS, web chat and email in a single agent desktop. Skills-based routing, real-time supervision, AI-assisted scripting and full CRM integration.

  • Omnichannel: voice, SMS, web chat, email
  • Predictive, progressive and preview dialers
  • Skills-based routing and queues
  • Real-time wallboards + supervisor coaching
  • AI transcription, sentiment and QA scoring
  • Salesforce, HubSpot, Zendesk integration
Talk to sales View national pricing

More on business telecom in Germany

Our Germany coverage goes beyond Unna — +49 numbers, SIP trunking and hosted PBX nationwide.

Frequently asked questions

Is Contact Center (CCaaS) available in Unna?+

Yes. AstraQom delivers Contact Center (CCaaS) to businesses in Unna, Germany, with local +49 2303 numbers and Tier-1 routes.

How quickly can Contact Center (CCaaS) go live in Unna?+

A standard install in Unna goes live in 1–3 business days. Multi-site rollouts are scheduled with a dedicated engineer.

Can I keep my existing +49 2303 numbers?+

Yes. We port your existing Unna numbers with zero downtime, usually within 2–4 weeks.

How is Contact Center (CCaaS) billed?+

A transparent monthly subscription per user, channel or number, with per-second voice billing and no hidden fees.

What support is included for Unna?+

24/7 human support in English, French and Spanish, with proactive monitoring of your trunks and numbers.